Privacy Policy
Spectrum One is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We will not use or share your information with anyone except as described in this Privacy Policy.
For the purpose of UK data protection law, the data controller is Spectrum One.
Information we collect from you
We will collect and process the following data about you:
- Information you give us. This is information about you that you give us by filling in forms on our website (our site) or by corresponding with us by phone, e-mail or otherwise.
- Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
1) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet; and
2) information about your visit.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
For detailed information on the cookies we use and the purposes for which we use them see our cookie policy.
Uses made of the information
We use information held about you in the following ways:
- Information you give to us. We will use this information:
1) to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us; and
2) to notify you about changes to our service. - Information we collect about you. We will use this information:
1) to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
2) to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
3) to allow you to participate in interactive features of our service, when you choose to do so; and
4) as part of our efforts to keep our site safe and secure. - Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. As such we make no warranties as to the level of security afforded to your data, except that we will always act in accordance with the relevant UK and EU legislation.
Disclosure of your information
We do not rent or sell potentially personally-identifying and personally-identifying information to anyone and will only disclose this information for legal reasons and if required by law.
We will only disclose your personal information to third parties if we are under a duty to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Your rights
You have the right to tell us not to use your personal information for marketing purposes. You can exercise this right by unsubscribing using the link in any of the marketing emails we send you.
UK data protection law also gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. You can exercise any of these rights by contacting us at the address above.
We will comply with the law in responding to your requests. That means that there may be some legal reasons why we cannot comply with all requests.
Changes to our privacy policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contacting us
If you have any questions about this privacy policy or the way we handle your personal information, please contact us at the address in the ‘contact us’ section of this website.
We hope that we will be able to answer any questions or concerns that you have. You have the right at any time to raise your concern with the Information Commissioner’s Office at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF