Terms and Conditions

The following are terms of a legal agreement between you and Nigel Dowse trading as “Spectrum One”. By using our service, you acknowledge that you have read, understood, and agree to be bound by the terms below and to comply with all applicable laws and regulations.  

Limited Liability

Spectrum One shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data, on storage media or stored online, supplied or accessed before, during or after the provision of service.

In no event will Spectrum One be liable for any damage to hardware/software, loss of data, loss of revenue or profits, or any special, incidental, contingent, or consequential damages, however caused, before, during or after provision of services even if Spectrum One has been advised of the possibility of damages or loss to persons or property or online services. Spectrum One’s liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services.

The client and Spectrum One agree that the sole and exclusive remedy for unsatisfactory work shall be, at Spectrum One’s option, additional attempts by Spectrum One to repair the hardware/software or recover satisfactory data or refund of the amount paid by the client. The parties acknowledge that the price of Spectrum One’s services would be much greater if Spectrum One undertook more extensive liability.

The client is aware of the inherent risks of injury and property damage involved in hardware/software repair, including without limitation, risks due to destruction or damage to the machine, media, or data and inability to repair the machine or recover data, including those that may result from the negligence of Spectrum One, and assumes any and all known risks of injury and property damage that may results.  

Confidentiality

Spectrum One agrees not to disclose any and all information or data files supplied with, stored on, or recovered from client’s equipment or online services except to employees or agents of Spectrum One subject to confidentiality agreements or as required by law.  

Payment

Payment is due in full upon completion of successful repair or service.  Should Spectrum One be prevented from completing a successful repair or service, payment will be due for any work previously carried out, regardless of the outcome.  

Warranty

90 days warranty on the hardware that Spectrum One has repaired. Spectrum One makes no warranty on data, express or implied, and Spectrum One disclaims any data warranty of any kind.  

Agreement

The parties shall submit all disputes relating to this Agreement (whether contract, tort or both) to arbitration, in accordance with the Rules of the UK business. Either party may enforce the award of the arbitrator in a Court of competent jurisdiction. The parties understand that they are waiving their rights to a jury trial. The arbitration shall take place in the UK and the laws of the UK shall apply.

Any property left with Spectrum One unclaimed for 90 days, will be disposed of, at which time, Spectrum One shall have no liability to the client or any third party.